Last updated:  08/06/2026

MustardSeed@HK (“MustardSeed@HK”, “we”, “us” or “our”) is committed to protecting the privacy and security of your personal data. This Privacy Policy explains how we collect, use, store, disclose and otherwise process your personal data in accordance with the Personal Data (Privacy) Ordinance (Cap. 486) of Hong Kong (“PDPO”).

By accessing our website, submitting an enquiry, arranging a viewing, entering into a lease, licence or service agreement with us, or otherwise engaging with us, you acknowledge that you have read and understood this Privacy Policy.

We may collect and process personal data including:
• Full name
• Company or organisation name
• Telephone number
• Email address
• Correspondence and enquiry details
• Information provided through contact forms, WhatsApp, email or telephone communications
• Visitor records and CCTV footage captured at our premises
• Any other information voluntarily provided by you

We may collect, use and process your personal data for the following purposes:
• Responding to enquiries and requests
• Arranging property viewings and consultations
• Administering leases, licences and related agreements
• Providing serviced office and related business services
• Managing tenant and customer relationships
• Processing payments and maintaining records
• Maintaining the security and safety of our premises
• Complying with legal, regulatory and contractual obligations
• Handling complaints, feedback and customer service matters
• Improving our services, website and customer experience
• Any other purpose directly related to the above purposes

We may disclose your personal data to:
• Our employees and authorised representatives
• Service providers, contractors and professional advisers who assist in our business operations
• Building management personnel where necessary
• Government authorities, regulatory bodies or law enforcement agencies where required by law
• Any other party where disclosure is permitted or required under applicable laws
We do not sell, rent or trade your personal data to third parties.

With your consent, we may use your contact information to provide updates regarding our serviced offices, available units, promotions, events or other business-related information.
You may opt out of receiving marketing communications at any time by contacting us or following the unsubscribe instructions provided in our communications.

We take reasonable technical, administrative and physical measures to protect your personal data against unauthorised access, use, disclosure, alteration or loss.
While we strive to protect your information, no method of electronic transmission or storage can be guaranteed to be completely secure.

We will retain personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable laws and regulations.
When personal data is no longer required, it will be securely deleted, destroyed or anonymised.

You have the right to request access to and correction of your personal data held by us in accordance with the PDPO.
Requests should be submitted in writing using the contact details provided below. We may require reasonable verification of identity before processing such requests.
We reserve the right to charge a reasonable administrative fee for complying with a data access request where permitted by law.

Our website may use cookies and similar technologies to improve functionality, analyse website traffic and enhance user experience.
You may choose to disable cookies through your browser settings. However, doing so may affect certain website functions.

Our website may contain links to third-party websites. We are not responsible for the privacy practices, content or policies of those websites. We encourage users to review the privacy policies of any third-party websites they visit.

We reserve the right to update or amend this Privacy Policy from time to time. Any changes will be published on this page and will take effect immediately upon posting.

If you have any questions regarding this Privacy Policy or wish to request access to or correction of your personal data, please contact us via WhatsApp at +852 9203 8041.